Is your Mobile phone Lost/Stolen?
With the aim to curtail the counterfeit mobile phone market and discourage mobile phone theft, Indian Government launched Central Equipment Identity Registry (CEIR) that connects to the IMEI database of all the mobile Operators. CEIR acts as a central system for all network Operators to share black listed mobile devices so that devices blacklisted in one network will not work on other networks even if the Subscriber Identity Module (SIM) card in the device is changed.
The user can block the phone’s IMEI through a form submitted on this website. The procedure to do it is as follows: –
- File a report with the police, and keep a copy of the report. Many state governments have allowed the facility of e-FIR on their website, so kindly check before going to police station.
- Get a duplicate SIM Card for the lost number from your telecom service provider (eg, Airtel, Jio, Vi, BSNL, MTNL etc.). This is essential because you will need to provide this as the primary mobile number (OTP will be sent on this number) while submitting the request for blocking your IMEI.
Note: As per TRAI’s regulation, SMS facility on re-issued SIMs is enabled after 24 hours of SIM activation. - Get your documents ready – a copy of police report and an Identity Proof must be provided. You can also provide the mobile purchase invoice.
- Fill out the request registration form for blocking the IMEI of lost/stolen phone, and attach the required documents. Click here to go to the form.
- After submitting the form, you will be given a Request ID. The same can be used for checking the status of your request and for unblocking the IMEI in future.
After the successful submission of blocking request, the user’s phone is blocked within 24 hours. After the phone has been blocked, it cannot be used on any network across India.
Imp: Indian Government launched National Cybercrime Reporting Portal at https://cybercrime.gov.in/ and the related call centre number is 1930 to register a cybercrime complaint.